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Privacy Policy

Last updated: December 3, 2025

M&W Auto Rentals & Sales (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website sanjuanauto.com, visiting our location, or using our rental and sales services.

1. Information We Collect

Information You Provide Directly

We may collect the following information when you contact us, request a quote, rent a vehicle, or purchase a vehicle:
  • Name
  • Email address
  • Phone number
  • Mailing or billing address
  • Driver’s license information (for rentals)
  • Payment details
  • Rental history or inquiry details

Information Collected Automatically

When you visit our website, we may automatically collect:
  • IP address
  • Browser type
  • Pages viewed
  • Date and time of visits
  • Basic analytics data to help us improve our website
This information is collected via cookies and similar technologies.

2. How We Use Your Information

We use your information to:
  • Provide vehicle rental and sales services
  • Respond to your questions or requests
  • Process payments and issue receipts
  • Confirm bookings and communicate about rentals
  • Maintain safety and verify rental eligibility
  • Improve our website and customer experience
  • Send important updates regarding your rental or purchase
  • Share required information with the Department of Licensing when vehicles are purchased
We do not sell your personal information to third parties.

3. How We Share Information

We may share your information only when necessary to:
  • Process payments securely through trusted payment processors
  • Meet legal, regulatory, or insurance requirements
  • Respond to lawful requests such as court orders or law enforcement inquiries
  • Protect the safety and property of our customers and business
We do not share information for marketing purposes with outside companies.

4. Cookies & Website Tracking

Our website may use cookies to:
  • Improve performance and loading speed
  • Understand how visitors use the site
  • Enhance overall user experience
You may disable cookies in your browser settings; however, certain features may not function properly.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee complete protection.

6. Your Choices

You may:
  • Request access to the personal information we hold
  • Ask for corrections or updates
  • Request that certain data be deleted (subject to rental and legal requirements)
  • Opt out of non-essential communications
To make a request, contact us at info@sanjuanauto.com or call 360-378-2886.

7. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect information from minors. 8. Links to Other Websites Our website may link to other sites, such as ferry schedules or tourism information. We are not responsible for the privacy practices of those third-party websites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

10. Contact Us

M&W Auto Rentals & Sales 725 Spring Street Friday Harbor, WA 98250 Email: info@sanjuanauto.com Phone: 360-378-2886
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